Privacy Policy
Your privacy is important to us. This Privacy Statement explains in general terms how Stress Less Tree Services collects, uses and protects the privacy of your personal information under the National Privacy Principles.
Who are we?
Stress Less Tree Services ABN 68 581 715 028 (a company under the laws of Australia).
How we collect your personal information?
Generally the type of information through direct communication from you; such as when you contact us in person by telephone, in writing (either by post or email) or by logging onto our website.
What information do we collect about you?
Generally the type of information we collect about you includes your name, address, and telephone number. We may also collect other information that will help us in being able to provide a requested service to you.
If you are a customer of Stress Less Tree Services, the other personal information we collect would generally include information about the service that you require, any information needed to arrange for the service to be provided to you and any information that would enable us to improve the quality of the services we provide to you. We may also contact you after services are provided, to collect information about the services that were provided to you. In addition, we may collect your bank account or credit card details from you if these details are required for payment of the service.
Use of your personal information
From time to time, Stress Less Tree Services may take photographs of a customer’s property for advertising or promotional purposes. The photographs will be mainly of garden areas before the job is undertaken and after the job is completed. The property and street address will not be identified in any advertising or promotion.
We will send marketing information to you which may include special offers, discount vouchers, information about new products and so on. If you do not wish to receive this information, please contact us and advise us and we will remove you from our mailing list.
We do not sell your personal information to third parties. Further, we do not, without your consent, provide your information to third parties so that those third parties can directly market their goods or services to you.
How do protect the information we collect about you?
The electronic form of your personal information is stored on our servers and access to this server is protected by firewalls and other security measures.
Social media widgets
Our website includes social media features, such as a link to our Facebook page or interactive mini- programs that run on our site. These features may collect your IP Address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.
How do you access the information that we have collected about you?
You have full control of your personal information. If you wish to access any of your personal information you should contact us in writing (by Email or Facebook Messenger) and subject to the Privacy Act we will provide this personal information to you. Your personal information will be provided to you within a reasonable timeframe.
If you wish to change or update any of your personal information or any of your information is inaccurate, please contact us in writing (by either post or email) and we will amend your personal information accordingly as soon as possible.
How do you contact us?
You can contact us at:
The Privacy Policy Manager
Stress Less Tree Services
stresslesstreeservices@gmail.com
0434172340
Changes to our Privacy Policy
We keep our privacy policy under regular review. Stress Less Tree Services reserves the right to make material changes to its Privacy Policy. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.
This Policy was last updated September 2024